Key CDO functions for successful digital transformation: Insights from a Delphi study

Given that the Chief Digital Office (CDO) is a new business position, it not yet clear what key functions they must develop to successfully undertake company digital transformation process. Although previous literature has tentatively covered this issue, there are still gaps in knowledge about which truly relevant. The aim of paper fill gap by (1) clarifying CDO through Delphi study, validated dynamic capabilities (DDC) framework (Warner and Wäger 2019), (2) presenting measurement instrument useful for assessing degree performance. findings highlight those mainly related ability scan external environment unexpected trends. In contrast, an interesting agreement consider responsible maintaining advancing current IT infrastructure architecture. Our study contributes understanding role emergent Csuite position strategically integrates technological managing